Service Desk Analyst

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IT Support Technician, IT Services Helpdesk

3 Months

Inside IR35

£100 pd

Bristol

Description of the post/responsibilities

*Working within IT Services ServiceDesk, will involve telephone contact and triaging these calls into an incident logging system.

*Possible work on face to face counter service.

*Point of contact for Office365 queries.

Essential skills and experience required

*Familiar with Active Directory and remote support tools for software installs and troubleshooting issues.

*In-depth Office365 and Windows troubleshooting skills.

*Experience with dealing with user queries face to face and via telephone and email.

*Experience of using an ITSM tool for incident logging and resolution.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.