Service Engineer - Risk Management

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Service Engineer - Risk Management

Lloyds Banking Group

Salary: £49,608 to 55,120 base salary, plus..................... significant annual personal bonus %, good car allowance, 13% employer pension contribution, 4% flexible cash pot, private medical insurance, 30 days holiday plus bank holidays. We also offer flexible working hours, agile working practices and home working opportunities! Working for Lloyds is great.

Location: Bristol - Harbourside Building, Canons Way, BS1 5LL

Want a summary of the role?

We're building a new multi-disciplined Service Management team and have a great career opportunity for a customer oriented Service Engineer to concentrate on risk management.

Your main focus would be to help support the Finance department technology risks and ensure governance is maintained. You will do that firstly through ensuring that we have a robust process to monitor the current software versions for our finance applications, collecting & collating data across the finance systems landscape, and indicate where the risks lie.

You'll work with our Engineering Leads and Product Owners, communicating risk impacts and working with those people to help manage the impacts. Longer term you will identify, understand and analyse trends in help put plans in place to mitigate them.

This particular role is one of three within the team and the plan is to up skill each team member in their counterparts role. You will get the opportunity to up-skill yourself across incident & problem management, software contract management plus cost management amongst others. The aim is to create a multi-skilled, high performing run team.

So who are Lloyds Banking Group?

LBG is the UK's leading digital bank, with over 30 million UK customers across our three main brands, as well as the UK's biggest mobile bank.

Lloyds is a fantastic company to work for!

Who are the Run & Optimisation Team, Finance Value Stream plus what is Group Transformation?

The Run and Optimisation team support a selection of Finance systems that are aligned to the Finance Value Stream who carry out agile change on these financial systems.

Group Transformation is the division you would work within and our culture in Group Transformation brings together smart, talented, driven people from diverse backgrounds; people are at the core of who we are. Your opportunity to connect with your team, provide creative solutions and support the creation of an environment where all can thrive is critical to your success.

What do I need to do this job?

We welcome people from a range of role backgrounds but do need to see the following as a minimum for consideration: 1) Prior background working in a Service Engineer capacity (or similar role), 2) knowledge of a finance department including day to day operations and what is important to them (we're not looking for an accountant though!), 3) an understanding of Risk Management within a Service Engineering capacity.

Good communication skills both verbal and written are highly prized.

Oh, and if you have exposure to the following that would be ideal, but please still apply if you don't! Knowledge of common risk assessment tools, prior financial services experience, ITIL or ISO qualifications.

This is a great job if.....

You like problem solving?

You like helping people?

You appreciate that risk management is essential to ensure our customers are protected while providing a great service?

You enjoy working in a role that combines finance with information technology?

You enjoy being part of a cross skill multidisciplinary team?

What support will I get and how will my career grow?

As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities, helping you achieve a rewarding and fulfilling career. Join us and be part of an inclusive, values-based culture focused on making a difference.

Together we make it possible.

If you perhaps don't have your CV ready yet, or would like to discuss the role before applying please e-mail or for more information.