IT 2nd Line Support Engineer

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My client is looking for a 2nd Line Support Engineer to assist on an initial 3 month contract based in London.

Overview of the role:

* To be first point of contact for technical support of IT services in the London Campus. This contact may be in person (deskside support) by mail, email or telephone.

* Provides a high level of customer service to students, staff and delegates including preparation of IT facilities and services.

* Deliver IT inductions and user support for staff, students and visitors to the campus

* Managing all IT fault issues to ensure that incidents are cleared as quickly as possible.

The chosen candidate must have strong experience and can demonstrate the following:

* Experience at 2nd line level.

* Extensive experience with Audio Visual and conferencing technologies.

* VOIP experience, network support.

Daily rate £20 per hour (Inside IR35)

35 hours per week

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