1st / 2nd Line IT Support

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1st / 2nd Line IT Support£20,000 - £22,000 + 32 days holiday + pension + training on cutting edge technologyPortsmouth, HampshireAre you looking to learn the latest technologies with excellent training, and the opportunity to take more 2nd line work as you improve your skills?This is a 9-5:30 role working in a small team with the support to become expert in cloud technology, virtualisation, IBM packages and Networking in an Office 365 environment. It's a great time to join as the company continues to grow and their Big Data processing software is used by more blue chip companies.This specialist company are working with some of the biggest brands on the planet providing their data analysis and processing software. They offer insights into business that revolutionise their client's operations! Technology is at the heart of everything they do so it's an exciting place to be.This would suit someone with 1st line experience looking to get into 2nd line support, eventually following tickets through to completion when ready. You will be in a supportive team environment on a luxury business park in Portsmouth.The Role:1st Line Support with 2nd line increasing as your skills improveLearn the latest technologies, cloud, virtualisation, IBM, Office 365Using JIRA ticket system and once trained work on jobs from start to completionImprove on your networking knowledge and skillsThe Person:Experience in 1st Line Support role and 2nd Line a bonusHappy communicating with both internal staff and clients with issuesWorking within ITIL based environmentOffice 365 including Active DirectoryBasic network understandingApply now to submit your application