Service Support Technician

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Service Support Technician - Citrix / Exchange / Active Directory / Windows Server / TCP/IPA PROGRESSIVE ROLE FOR AN INDUSTRY LEADING COMPANY, BASED OUT OF STOKE-ON-TRENT!Experienced IT professional candidates consideredCentral Stoke on Trent location, easily accessible via public transportEstablished, leading companyCitrix / Exchange / Active Directory / Windows Server / TCP/IPCompetitive Salary / Enhanced Shift Allowance / Bonus SchemeTo apply please call 01244 567 567 or email [email protected] in Stoke-on-Trent, we are seeking to appoint a talented Service Support Technician with related experience within the IT sector, being able to produce Citrix / Exchange Server / Active Directory knowledge to join our team with the drive to move and progress with the business at this rapid pace. Established for over 15 years', we have grown rapidly since our doors first opened and pride ourselves on leading with innovative solutions.Sourced by: @TechCareers_W - your 24/7 Twitter feed of latest IT vacancies across the West Midlands.

WHO ARE WE? Quickly becoming the leading name within its own industry, we are now able to provide employment to over 4,000 people, all of whom contribute to the ever-fast expansion, helping reach and support a customer base of 45 million and counting. Having over 15 years' experience in delivering, we are able to maintain and utilise such a high standard of work, which is represented throughout the company. We are therefore looking to expand our team further by appointing an experienced and dedicated Service Support Technician with solid Windows Server / Active Directory / Exchange experience to join our growing team.WHAT WILL YOU BE DOING? As a Service Support Technician, you will you will be providing support, along with being an escalation point for the Service Desk Team, from 1st / 2nd Line through to the 3rd Line Support. You will be using your skills in Networking, Exchange, Active Directory, Windows Server and if you have it, Citrix to implement common requests, changes and corrective actions to ensure continuous improvement of existing networks and server infrastructures. You will be working with other internal teams to work towards reaching the business objectives. This role requires exceptional customer service to ensure all customers receive a clear communication and effective resolution of problems.WE NEED YOU TO HAVEWindows Server / Exchange / Active DirectoryCitrix knowledgeDriven, passionate attitudeDesire to learn and embrace new skillsIT'S NICE TO HAVE3rd Line ExperienceExcellent analytical/troubleshooting skillsIdeally at least 2 years' commercial experienceTO BE CONSIDEREDPlease either apply by clicking online or emailing me directly to [email protected]. For further information please call me on 01244 567 567. I can make myself available outside of normal working hours to suit from 7am until 8pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @ITSupportLuke or connect with me on LinkedIn. I look forward to hearing from you.KEY SKILLS: Citrix / Exchange / Active Directory / Window Server / TCP/IP