Desktop Support Engineer

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Desktop Support Engineer

Westminster, London

c£35,000 per annum Plus Benefits

The Organisation

With over 120,000 members in 140 countries, our client has been at the heart of the mechanical engineering profession since 1847.

Working with some of the latest and most cutting-edge technologies, they're Agile in their approach and embrace modern IT practices and thinking to deliver an outstanding IT estate to their members and more than 200 users.

Modern mechanical engineering works hand-in-hand with methodologies such as automation and AI to produce some of the most exciting technical advances this century making this an exciting time to be part of our client's organisation.

They are now seeking a Desktop Support Engineer to join their team in Westminster.

The Role

As a Desktop Support Engineer, you will:

- Support all End User Devices deployed to our client's staff

- Visit other sites as required to provide on-site support as well as remote

- Act as the first point of escalation for all technical issues

- Proactively monitor and maintain the infrastructure environment

- Contribute to the creation and maintenance of documentation and procedures

- Identify opportunities to enhance and improve the technology services

About You

Interested? To join our client as a Desktop Support Engineer, you will need:

- Experience of providing first- and second-line support to a Microsoft Windows-based estate, with a customer-focused approach

- Good working knowledge and understanding of fundamental IT principles

- Excellent communication skills

- The willingness to be flexible and multi-task as a member of a small team

You will also need knowledge of the following technologies:

- Windows 7 - 10

- Office 365 suite including SharePoint, Yammer and Teams

- Active Directory and Group Policy

- Sophos Anti-virus

- iOS mobile devices

- Window Server 2003 - 2016

- Automated build technologies

- Mitel phone system

They'd love to hear from you if you've worked as an IT Support Technician, Application Support Technician, IT Support Analyst, Technical Support Analyst, Helpdesk Analyst, Service Desk Technician, IT Support Engineer or Helpdesk Support Engineer.

The Benefits

- Salary of circa £35,000

- 26 days' holiday pro rata plus bank holidays

- An extra day off for your birthday

- Private health cover

- Stakeholder pension scheme

- Life assurance (three times annual salary)

- Continuous training and development opportunities

- A range of benefits to encourage a healthy work/life balance

- To work with some of the leading technologies in the market

Interviews will be held on an ad-hoc basis as suitable applicants apply. An immediate start is available for the right candidate.

Thank you for your interest in this post. Our client looks forward to receiving your application.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you're seeking your next step as a Desktop Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.