Technical Support Analyst
Recruiter
webrecruit
Listed on
9th July 2019
Location
Exeter
Salary/Rate
£Competitive DOE
Salary Notes
£Competitive DOE
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
Technical Support AnalystNewton Abbot, Devon
£Competitive DOE
25 days' holiday increasing to 28 days
Flexitime scheme
Joining Bonus
Early finish on Fridays
Working with many of the biggest names in the IT industry, such as Dell EMC, Intel, NVIDIA and Teradici, our client is a proven innovator in the design, manufacture and systems integration of high availability solutions for remote physical and virtual workstations.
Our client is now looking for a Technical Support Analyst to join their team and manage the Integration Laboratory facility which integrates and configures their products within customer environments.
As a Technical Support Analyst, you will:
- Integrate and test products, ensuring they meet customer requirements
- Create testing documentation and run test scripts
- Design and complete Systems Integration Testing (SIT)
- Develop and deliver test plans, integration reports and technical presentations
- Provide technical advice to customers throughout the project lifecycle
- Troubleshoot any issues
- Liaise with technical partners when required
To be considered as a Technical Support Analyst, you will need:
- Experience of writing test documentation (IT, electronics or telecoms)
- Knowledge of IT systems management, including desktop and server virtualisation
- In-depth networking experience, including switching, routing, MPLS, security, firewalls and MS Office
- The proven ability to work and communicate with senior technical levels, including consultants, systems engineers and project managers
- A strong focus on customer satisfaction
- Excellent analytical and problem-solving skills
Knowledge of VMware, vSphere, Microsoft Project or ITIL would be beneficial, as would a BSc/BEng/HND or similar in Computer Science or Electronics or equivalent experience in open systems hardware and software.
Other companies may call this role IT Engineer, Network Engineer, Test Engineer, Test & Integration Engineer, Integration Analyst, Test Analyst, Systems Integration Engineer, Systems Engineer or Systems Test Engineer.
Why work for our client?
- Engaging and fast-paced work environment
- Become a vital member of a highly-skilled team
- Support to build on your existing knowledge
- Flexitime Scheme
- 25 days' holiday plus Bank Holidays, increasing to 28 days
- Cycle to Work Scheme
- Joining bonus of £500 (terms apply)
- Ability to finish at 3pm on Fridays
Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
To apply for the role of Technical Support Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
