Head of Content and Design

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Head of Content and Design - Content Management System, Web content, User experience, User-centre design, Digital Content, Content design

Manchester - £45,000 - £55,000 (permanent)

Head of Content and Design - my client, a national charity who focuses on changing lives for children and young people is looking for Head of Content Design to set up and lead a brand-new team, which will be situated in their new centre in Manchester. This will mean that you will really be able to drive your own vision and build out a team from scratch which will be looking at producing engaging content across a blended service.

The Head of Design and Content will be able to hit the ground running by demonstrating the following skills and experience:Understanding of a range of design methodologies ranging from design and systems thinking, to user-centered design, to open innovation and cocreationExcellent stakeholder management skills plus ability to foster and facilitate collaboration across departments and multidisciplinary teams.Excellent communication and leadership skills with a track record of leading and managing teams to deliver exceptional blended experiences.Excellent digital literacy including an understanding of how key trends including personalization and technology can drive behavior change and how the availability of digital content, toolsQualifications or extensive experience in Market Research, Marketing, Design, Psychology, Sociology or InnovationWorkshop facilitation experienceAbility to design go-to-market strategies and awareness campaignsCommercial planning relating to new business models, e.g. social enterpriseConfident at problem solving, fostering innovation and driving teams to try new ways of doing thingsStrong research skills in both primary and secondary research.Ability to translate organisational strategy and user needs into a clear strategic vision which will be delivered across multiple channels and touchpointsExperience motivating and multidisciplinary teams to devise and deliver on a relevant vision which includes digitalExperience in service design; leading persona development, customer journey mapping, scenario planning and design workshopsAbility to deliver and oversee market research including competitor benchmarking and user researchExperience of developing blended services

If you feel you have the pre-requisite skills, please click 'apply' in the first instance.

Head of Design and Content