Service Architect
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Service ArchitectUp to £475 per day3 months initial My global Services client are currently recruiting for a Service Architect to join them on an interim basis. Location can be flexible and there will also be an element of remote working. The successful candidate will be responsible to develop and define services which will underpin their customer's businesses. You will support the full service lifecycle from bid through to service commencement, and when required also support customers with service decommissioning on a global scale. The Service Architect is responsible for the design my clients Service Offerings and the Service Design and Implementation for an individual customer. The role is responsible for the creation of the following components: Service organisation designService management process/procedure definitionCustomer engagement workshops (to agree processes & interfaces)Process work instructionService desk designService reporting designService management tool designService management / design proposals to customersService management consultancyChange Requests for projects which require out of scope deliverables To underpin the service management processes, the Service Architect will define the requirements of the Service Management Tools, ensuring that they are fit for purpose for against contractual and operational obligations. To be considered for the role, you must have the following skills and competencies: Commitment & EnthusiasmFlexible to travelProblem SolvingDesign & InnovationITIL v3Service Design/ArchitectureService ImplementationService Management Tool Design & SpecificationRequirement Management Service ArchitectUp to £475 per day3 months initial