Deskside Support Analyst

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My client is looking for an expert Deskside Support Analyst, someone with experience working with an IT service management tool such as LANDesk.

Location - Twickenham

Duration - 3 Months

Excellent technical knowledge with strong IT troubleshooting skills.

* Strong knowledge of PC and laptop technology, both hardware and software.

* Previous experience supporting Office 365 in a Windows 10 environment.

* Previous experience supporting Windows 7 and Windows 8.1 operating systems.

* Knowledge of supporting thin client devices and users.

* Excellent knowledge and a proven track record with supporting mobile devices such as smart phones and iPads.

* Working knowledge of IT peripherals such as printers and scanners.

* Working knowledge of the various types of PC connectivity.

* Experience supporting mobile workers and home workers using a Virtual Private Network.

* Experience in administering user and computer accounts in Active Directory and SCCM.

* Experience and understanding of the importance of Asset Management.

* Experience of building large numbers of laptops to various specification over the network.

* Decommissioning, collecting old IT equipment for disposal or reuse.

* Knowledge of configuring and deploying laptops, mobile phones and iPads.

* The ability to carry out installations, moves, adds and changes (IMAC) duties.

* A full UK driving license is required for this role.

Spring Technology acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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