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Implementation Manager
Premium Job From Lloyds Banking Group
Recruiter: Lloyds Banking Group
Listed on: 28th June
Location: London
Salary/Rate: £58,626 - £68,396
Type: Permanent
Start Date:
Reference: 011271_1561732019
Contact Name: Lloyds Banking Group

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You might not know that Lloyds Banking Group (LBG) is the UK's leading digital bank and its biggest mobile bank - with over 13 million active online customers.

And with over 30m customers we're looking to harness the data we hold to ensure we become the best Bank for customers through our products and services.

We're now embarking on a three year, £3bn, transformation programme - putting unprecedented levels of investment into our platforms, people and data capabilities to build the bank of the future.

Could you have a key role to play in it?

Here's where you'll make a difference:

As a Business Implementation Manager you'll work with the project manager(s) in the lead up to and during the implementation of the change with specific focus on the following:

  • Ownership of the implementation deliverables associated with the change including: Implementation Plans, Scope Documents, Status Reports, Defect Monitoring, Schedule of Events, Go/No Go Meeting
  • Coordinate multiple digital project leads to ensure IT and Business stakeholders are ready for the pending change
  • Ensure the change goes through the correct governance, always balancing the needs of the organisation against protecting customer service
  • Identify and manage mitigating actions to address project risks and issues, working with project leads to agree resolution and presenting the case for ratification to the relevant governance forums
  • Act as a point of contact for multiple stakeholders to resolve queries / issues relating to the implementation process
  • Demonstrate a comprehensive understanding of Operational and Customer impacts and actions for mitigating them as required

Do you have what we need?

You'll enjoy an energising environment where you'll see our real passion for diversity and equal opportunity. We want to ensure our Risk colleagues get genuine career opportunities as well as represent the communities we serve.

What we need to see from you:

  • Strong project management skills
  • Experience of working in a Digital environment with regular delivery cycles
  • Excellent interpersonal, communication and stakeholder management skills
  • Fast paced delivery focus
  • Innovative thinking for problem solving
  • Flexibility in approach and work patterns, including some overnight and weekend working
  • Display a high level of resilience when changes do not run to plan or unforeseen factors arise

So what can we offer you in return? A package that includes:

  • Performance related bonus
  • A generous pension contribution
  • Car/allowance
  • 30 days holiday plus bank holidays
  • Private Health cover
  • A flexible benefit cash pot to craft around your lifestyle
  • Share schemes including free shares
  • Discounted products and discounted high street shopping

So if joining us at a critical and exciting time is of interest then we'd love to hear from you...