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3rd Line Support Engineer
Premium Job From Nigel Frank International
Recruiter: Nigel Frank International
Listed on: 20th June
Location: Edinburgh
Salary/Rate: £30,000 - £40,000
Type: Permanent
Start Date:
Reference: 3L1_1561035857_expired
Contact Name: Seline Yongeviz

This job has now expired please search on the home page to find live IT Jobs.

3rd Line Support Engineer - Microsoft Gold Partner

Central Edinburgh

£35,000-£40,000 + benefits

I am currently working with a leading Microsoft Gold Part organisation who specialise in providing well adopted Office 365 solutions to their very well known clients across multiple and diverse industries. They are a company who are passionate about providing the highest quality cloud solutions to ensure that their clients digital solutions work effectively.

Due to an increase in exciting projects and rapid growth, they are looking to add to their existing Office 365 support team and this specific opportunity is a great opportunity for someone who is passionate about working with the latest technologies.

Main responsibilities

  • Act as a 3rd line point of contact in supporting Office 365
  • Helping customers run their Office 365 AND SharePoint (2013) on premise tenants/farms
  • Office 365 administration; creating sites
  • Dealing with third parties as well as customers
  • Having the confidence to communicate with Microsoft to solve any more complex issues
  • Occasionally meeting with customers face to face to solve issues

Essential skills

  • Expert technical experience with Office 365
  • Strong experience with SharePoint 2013 on premise
  • Solid expereience with a Service Desk/ Technical IT Support background at 3rd Line level
  • Extensive experience with creating sites and customisation
  • Experience dealing with third parties
  • Experience supporting customers
  • A strong client facing personality with the ability to build strong relationships

Desirable skills

  • Development background beneficial

This is a fantastic opportunity to join a growing, lively and dynamic Microsoft Gold Partner Consultancy who have been rewarded numerous accreditation's for their highest quality service. Due to a hugely positively increasing project pipeline this organisation is keen to speak with professionals as soon as possible. Progression is a key priority of this Microsoft Gold Partner and this role can open up avenues to progress into the Professional Services Team into Consultancy, Development within the Application Side or to progress within the Managed Services Team so this opportunity is not to be missed.

To find out more information and to register your interest in this position, please forward your CV directly to Click here to contact this recruiter or alternatively, please call my direct line on [Telephone number removed] to find out more