Service Delivery Manager

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ROLE: Service Delivery ManagerSALARY: £50,000-£65,000 DOELOCATION: London We are currently working with a Global Enterprise Organisation who due to rapid expansion are looking to bring a bright, talented and technically savvy service delivery manager into the company.Requirements and responsibilities:Background in VoIP and Unified Communication solutionsService Delivery Management experienceExperience in speaking and writing to customers in a technical service delivery roleImprove established processes, identify & document new process and procedures within Service Delivery as required.Excellent skills and experience utilising key service delivery tools.Act as the escalation point for any customer concerns and queriesPersonal Qualities:Strong leader who works confidently within a teamGood initiative offeringStrong communicatorApproachable and confident personalityEnjoy working in a fast paced environmentWhat's in it for you:An opportunity to shape the delivery of service for a rapidly expanding companyCompetitive SalaryExpansion opportunitiesCareer progressionSkill development and training If this sounds like something you would be interested in then send your CV to [email protected]