|Listed on:||19th June|
|Salary/Rate:||£17,500 - £21,000|
|Salary Notes:||plus paid overtime, benefits and training|
|Contact Name:||Paul Baker|
Are you an IT Graduate looking for your first step on the ladder - looking to build a career within IT or technical support? Then this could be the opportunity you're looking for!
We're working with a leading software development company, with over 120 people and one of the main players in their field. They're currently growing their 14 strong service desk, looking to add 2 x IT graduates who they can train and develop and offer proper careers paths too.
As an IT Service Desk Analyst you'll provide telephone support to a UK wide client base for a range of technical issues primarily around the companies software (full training is obviously given), plus a mix of technical and user issues.
Initially you'll be taking details of the issue to pass onto a more experienced analyst, before resolving low level issues and eventually progressing onto more complex problems. You'll work with a friendly team of 14 service desk analyst, in a supportive team orientated environment where you will be fully trained and developed.
The company is a leading software development technology business with a UK wide client base and a range of software solutions across the industry.
With around 120 people and a technical service desk of 14 they're renowned for the quality of their software solutions and the level of service provided
They are currently expanding across their teams with growth across development, infrastructure, project management and technical support
Is this you?
Salary starts off at £17,500 + paid overtime, quickly rising to £21,000 over 18 months. There's a pension, paid overtime and a range of benefits, plus training, development and support