IT Technical Support Consultant

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IT Technical Support Consultant - Leeds

My client a global leading consultancy are currently recruiting for a Technical Support Consultant to join their team.

Essential Skills

* Excellent knowledge of networking and PC support

Server Administration (Windows 2003/2008/2012 server & Active Directory)

* MS Windows 7/10

* MS Office 2010/2013

* Microsoft Exchange 2013 &

* Outlook 2010/2013.

Responsibilities

* Day to day support of the UK and Europe offices IT and Telecoms environment; coupled with the support of ALL IT servers and systems to ensure working effectively across the global business with an extra emphasis on staff working remotely on client sites.

* Working within a small globally distributed IT team providing all levels of IT help-desk support, which range from user admin tasks such as setting up inexperienced users, password resets, through to setting up and installing IT equipment at new office locations across the business.

* To support and monitor the existing infrastructure perform preventative maintenance work.

* To plan manage and implement various projects and upgrades to meet goals.

* Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals.

* Call logging & management of the IT Service Request Database including regular liaison with IT hardware maintenance providers.

Core Technical Experience

* All round IT support specialist with at least three years' experience of hands-on, remote and

telephone support.

* Experience of Server administration to include Windows Server 2008/12, Remote Desktop Services and Active Directory in a corporate environment over several implementations.

* Hands-on experience of LAN, WAN and VPN, troubleshooting and support on several

Implementations.

* Experience of support of core IT applications such as email, anti-virus, systems management, user provision and patch management.

* Administering Microsoft Exchange & Outlook 2010/2013.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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