1st Line IT Support Engineer / IT Helpdesk Support

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Job Title: IT Helpdesk & Support EngineerLocation: Wickford, EssexSalary: Up to £28,000 Plus Overtime & Travelling/Car Usage ExpensesJob Type: Full Time, PermanentThe company are looking for a new IT Helpdesk & Support Engineer to join their small team based in Wickford, Essex. The ideal candidate would have worked for a small IT Integrator / Consultancy firm and be already confident at dealing with customer support enquiries and problems, from 1st line support onwards.Being flexible at supporting a mixture of desktop, server and general networking environments is essential.Must haves:At least 5 years of experience supporting Windows 7 / 10, Microsoft Office / Office 365, Desktop & Server technologiesGood core networking skillsExperience using remote support tools e.g. LogMeIn, TeamViewer, RDP etcNo qualms working in a small company/team environment and 'mucking in' with all aspects where requiredA 'can do' and flexible approachStrong customer facing skillsGood problem solving skillsOwn carAdvantageous (but not essential):Experience supporting the following environments:Microsoft ExchangeMicrosoft Hyper-VVMware vSphereLinuxHP ServersHP SwitchesDrayTek RoutersAny Novell technologiesPlease click the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of: 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Trainee Software Developer may also be considered for this role.