Junior Helpdesk Engineer
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£17'000 -£25'000 + Training + Progression + Holidays + Pension + Cycle to work scheme + more
Opportunity to join Microsoft Gold partner offering huge technical variety within a friendly, progressive and supportive environment that encourages formal training and progression in 1st, 2nd and eventaully 3rd line support!Position available for someone looking to kick start their career within a close knit business that values its staff and ensures they offer all the support needed to become the best engineer possible!Established for over 30 years, our client based in Bromsgrove, just outside Birmingham is renowned for offering their full turnkey IT solutions to a wide variety of small to large blue chip clients. Still privately owned and expanding into new sectors, they are a business that understands the value in offering a close knit working environment and encourages personal and career development, supported by their loyal and skilled team.You will join the business and be put through formal and on the job training to bring you up to a high 'Microsoft Gold Partner' standard. Working within a team of 8 engineer, you will be key in supporting a wide range of small to medium sized businesses with 1st line support Issues including; Desktops, PC's, laptops, telephones, windows, office, etc... Training and support will be offered to progress you into new cutting edge technologies and into 2nd line support (Azure/ Cloud etc).This position is perfect for someone looking to join a business that can help you achieve your goal of progressing into 2nd and 3rd line whilst receiving the best industry training and qualifications.The role:* 1st line support engineer
* Working in a Microsoft Gold Partner
* Managed Service provider
* Working with a range of different customers (small to large businesses)
* All telephone support (PC's, Laptops, Desktops, Office, Windows, servers, telephones, ITIL , Networks etc.)
* Technical progression available on new technologies and 2nd line support
* On the job and formal training offered
The Person:*A relevant IT qualification (BTEC, HND, HNC, A-level, Degree, CompTIA, CCNA, MCS. etc. )
*Good communication skills
*Looking to technically progress into new technology and 1st and 2nd line
*Looking to join a friendly close knit business that support training and progressionIf you are interested in applying for the role, click apply!
