Business Systems Analyst - Higher Education

This job has now expired please search on the home page to find live IT Jobs.

Business Systems Analyst - Central London - Permanent - £40k - £45k Per Annum.

The Company

An experienced Business Systems Analyst is required by a Higher Education client, based in Central London.

The Role

This position will develop and maintain a technical and functional appreciation of designated business system(s) with a focus on ICT operations of the professional enterprise-scale ICT for a direct impact on both the student and staff experience and operational efficiency of the business through technology enablement.

Responsibilities

*You will act as Product Owner, developing and maintaining a technical and functional appreciation of the system(s), and contribute to the support and maintenance of relevant supporting documentation.

*You will perform analysis, design and administrative tasks associated with systems for which you are Product Owner in order to ensure the systems meet the agreed service levels and business requirements.

*You will work closely and collaboratively with colleagues in the Enterprise Systems Operations team and with the counterpart team in Development to ensure customers experience a seamless integration of services across the department

*You will provide expert and responsive support for the systems, working closely with systems and support vendors, and ensuring response and resolution targets are met. Develop and deliver user training packages and provide high quality advice and support to users.

*You will take responsibility for the maintenance, configuration and updating/development, testing and transition into production of agreed systems or subsystems, ensuring that current, tested and security-patched versions are deployed.

Experience Required

*Practical experience of working with one or more business systems below:-

?Student records system

?Engagement monitoring

?Event and accommodation management

?Access control and identity card systems

?Facilities Management

?Student portal and CRM

?Blogs

?Timetabling

?Finance and HR systems

?Research administration (VRE)

?Service desk

?Personal development planning (PDP)

?Academic workload allocation model

?Library systems

?Virtual learning environment

?Alumni management

?Careers, employability & learning Support

?Mobile apps

*Experience in several of installing, developing, deploying, configuring, supporting, maintaining and managing changes to complex enterprise systems

*Experience of working in an ITIL-based environment with emphasis on release management, change control and incident management.

*Experience of contributing to business systems implementation or development projects.

*Experience of business analysis in support of business systems implementations

*Experience of specifying, programming, testing and implementing inter-system interfaces

*Experience of writing scripts to automate activities

*Knowledge and understanding of networking and security issues relating to business

If you are interested in this role, please apply now for immediate consideration.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: www.spring.com/candidate-privacy-information-statement