Senior Service Desk Analyst

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Senior Service Desk Analyst- up to 28k- Derby A market leading global manufacturer are looking to add a Senior Service Desk Analyst to their growing IT Team. The successful candidate will be responsible for supporting the IT Infrastructure and well as all Business Systems. This role involves some travel to other sites in the UK, but this should be no more than 1 day a week at most. The successful candidate will have experience support large end users, whether that be through an MSP or being employed by the end user.In return the successful candidate will get a salary of up to 28k, as well as generous pension contributions, life insurance and other attractive benefits. Responsibilities:-To provide 1st and 2nd line support to the business- Prioritising and resolving support calls- Install, maintain and support all IT systems- Occasionally work out of hours to ensure all issues are resolved Skills:- Office 365- Windows OS (7, 8 & 10)- Previously supported over 800 users- Active Directory- Networking To apply for this position, please send your CV directly to [email protected], or give me a call on 0191 338 7603.