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Desktop & Server Support /IT Support /2nd Line Support Analyst
Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 28th May
Location: London
Salary/Rate: £25000 - £35000
Type: Permanent
Start Date: ASAP
Reference: TCRW-11_1559033760_expired
Contact Name: Bluetown Online

This job has now expired please search on the home page to find live IT Jobs.

Job Title: Desktop and Server Support AnalystLocation: London (E1)Salary: £25,000 - £35,000 per annum plus benefitsJob Type: Full Time, PermanentWorking as part of a Technical Support Team the Network Server Analyst will have primary responsibility for the efficient day to day operation of all the company's servers throughout the company.The Analyst will ensure all servers meet standard levels of configuration, access and maintenance. Implement and maintain information and access security control. The role also encompasses 1st/2nd line support for the company's user base.Main Responsibilities:Manage issues raised through the helpdesk fault reporting systemMonitoring and general administration of serversChecking server event logs daily and highlighting irregularitiesMonitoring the virus protection service and ensuring pattern files are up to dateMonitoring e-mail system making sure the service is running at optimum level and without blockagesMonitoring and maintaining an efficient backup systemAudit and maintain cleanliness of IT equipment roomsMaintain file access regime and report any security violation attemptsDaily checking of Firewall activityProduce and maintain accurate systems documentation and proceduresProvide helpdesk support where necessaryParticipate with on call rotaProvide input to various projectsKey Requirements:MCSE (or equivalent) or relevant proven experienceWindows client and server operating systems to current versions and DOS operating systems along with UNIX/Linux administration skillsMicrosoft Active Directory configuration and administrationVMware virtualisation technologiesStorage Arrays particularly Dell/EquallogicUnderstanding of information security methodsNetwork LAN/WAN technologies - cabling, protocol, Microsoft domain setup including Active Directory.Networking components - Hubs, Switches, routers, firewallsMicrosoft Office suite of programsExchange server 5.5/2000Creating and use of desktop and IT policies and proceduresData backup technologies (Arcserve/Backup Exec)Systematic fault finding techniquesPro-active approach to problem solvingConfident, sound technical judgement and knowledge of server technologyHigh degree of accuracyExcellent communication skills, verbally and writtenHighly customer focused approachPrepared to travelBenefits:25 days holidayPrivate MedicalLife AssurancePensionPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with experience of; Microsoft Server Support Engineer, Server Support Technician, SharePoint, SQL, 2nd Line Technical Engineer, CISCO Certified, CCNA Certified, 2nd Line Support Technician, IT Helpdesk Support Technician, IT Technician, IT Service Desk Technician, IT Services Manager, IT Desk Support, IT Manager 1st Line Helpdesk Engineer, IT Support Technician, 2nd Line Support Engineer, IT Helpdesk Support, Helpdesk Support Technician, Helpdesk Analyst, IT Customer Support Specialist, IT Support Engineer, IT Desktop Support, 2nd Line Support, Support Technician, MCTIP, LAN, Exchange, AntiVirus, Backup applications, Windows XP/Vista/7/8 desktop support, CCNA Qualified Support Engineer, VWware will also be considered for this role.