Placement Support Administrator

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The Placement Support Administrator is a fundamental role within our business, ensuring our clients are receiving the best customer experience we can provide at both on-boarding stage through to cash resolution and collection.

Your main objective is to converse with our sales consultants and clients and secure all necessary information to have our clients created on our SAP system to ensure sales consultants can place relevant contractors within.

Furthermore, this role will also be fundamental in ensuring our clients are providing to us the necessary purchase order information (if requested at on-boarding stage) to ensure we are billing clients correctly and ultimately receiving payment for invoices issued in a timely manner.

The successful applicant will also be responsible for client 'health checks' to ensure our clients details are continually monitored and updated in accordance with their requirements

* Liaise with all stakeholders, sales teams, clients, support services to ensure a smooth and professional on-boarding journey for perspective clients

* To proactively review relevant reports and resolve any overdue purchase orders with direct communication with our clients to enable smoother cash collection

* This role requires excellent attention to details, a methodical and intelligent approach to work, professional communication skills and the ability to converse with people at all levels of seniority both in our business and with our clients.

* Build strong relationships with all stakeholders

* General administration duties

Required Skills

* Customer experience background

* Excellent communication skills

* SAP experience (preferred)

* Confidence and resilient

* Excellent problem solving skills

* Strong IT skills

* Good numeracy skills

* Understanding of credit control department

* Excellent attention to detail

To find out more about Progressive Recruitment please visit www.progressiverecruitment.comProgressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales