IT Software Support Technician

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£30,000 - £42,000 + bonus + 34 days holiday + flexible working + pension + training

Middlewich, CheshireAre you looking to be part of a close knit, hoghly skilled support team in a niche engineering software business business providing excellent training? You will be providing support from 1st line through to job completion with blue chip businesses!This is a great time to join for someone looking to work closely with customers and provide an excellent service while becoming expert in a high tech software range and using your troubleshooting skills. It's a close knit, successful company that are organically growing and there is potential to progress to team leader in the future.The company specialise in producing niche communication and power supply in challenging environments, with the network quality being key to their success. They promote a positive and collaborative work environment with the emphasis on being experts technically.This would suit someone wanting to be a specialist network support engineer, work on their own projects without escalating the more challenging jobs, and be part of a great team.The Role:

- Provide support from initial call through to job completion

- Working from the office in a small, skilled team, lots of training available

- Become expert in the product range including networking

- Communicate with and manage customers to provide great serviceThe Person:

- Looking to specialise in supporting high tech software

- Qualifications / certifications in IT

- Good communication skills vital, will be working with customers to find solutions

- Keen to learn, will become an expert in your fieldApply now to submit your application or call Tom Reynolds at Rise Technical