ICT Network Officer / Network Infrastructure Engineer
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Job Title: ICT Network Officer / Network Engineer
Location: Walsall
Salary: £32,552 - £37,475 per annum
Job Type: Full Time, Fixed Term for 18 months
Closing Date: 2nd June 2019
ICT are responsible for the provision of ICT Service Desk, Infrastructure (Data Centre, Networking and Desktop) support and Application support services for the whole of the Council and partner organisations. This key post operates within the Technical Services function and will provide specialist skills delivering support and change services for the Voice and Data Network.
Candidates should possess vision and commitment in achieving excellence in ITIL service provision and experience in the support and development of a dynamic and complex network service. Service delivery will include liaising with other ICT colleagues, internal key customers and third parties alike. The role will be required to proactively implement improvements and efficiencies to existing services.
The Council are a large user of Cisco voice and network equipment we are also in the process of a large scale migration to Azure Data Centre and O365.
Ideal candidates will have an excellent working knowledge of the following:
Voice and Data LAN and WAN infrastructure
Firewalls and other perimeter access security software and hardware including open source appliances
Traditional PABX and Voice over IP technology
Call Centre design concepts, hardware and software
Network service management tools
Overseeing large and small scale telecommunications service providers
Public sector shared network services
Developing or supporting projects in an open source LAMP environment
Azure infrastructure
Microsoft B2B and B2C architecture
O365 collaboration
Azure and O365 security and performance monitoring
In addition to performing this key role for the Council, there will be opportunities to pursue continuing professional development.
The Council is a great place to work. Their workforce is proud to be there, understanding and respecting their values as an organisation whilst delivering effective and efficient services to their residents every day.
Their workforce strategy recognises that the success of their organisation depends upon attracting, developing and retaining talent and having the right infrastructure and rewards approach in place in order to do so.
If you are passionate about delivering high quality, customer focused service and want to achieve great things in a supportive environment that offers opportunity and challenge in equal measure, apply here to meet your employer of choice.
Walsall has much to offer, including extensive regeneration, having recently delivered a newly rebuilt hospital and college, development of the Walsall Waterfront offering new residential accommodation, hotels and leisure facilities and is seeing ongoing investment in its town centre and retail provision.
As an employer, they provide an attractive employment package that includes:
A generous annual leave entitlement offering (for this role) a minimum 28 days leave per year plus 9 concessionary days and in addition to a flexible working scheme that allows up to a further 12 days leave per year
Access to an award winning pension scheme
Recent development of the working environment which has created a modern professional space in which to work with improved technology that allows agile working
Promotion of training and development opportunities to all their employees to help them progress and gain new skills
A genuine commitment to equality of opportunity for our staff and customers - we aim to employ a representative workforce that reflects the communities they serve
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Please click on the APPLY button to complete your application at the Company's careers page.
Candidates with the experience or relevant job titles of: Network Officer, Network Engineer, Network Support, Network Infrastructure Engineer, Technical Support Engineer, Network Support Engineer, Network Infrastructure Specialist, 3rd Line Engineer, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Manager, Infrastructure Engineer, IT Desk Support, 3nd Line Support, Network Engineer, Network Project Engineer, IT Network Engineer may also be considered for this role.