IT Engineer / Support / Microsoft / Contract

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IT Engineer / Support / Microsoft / Contract / 3 months / up to £160 per day /

Contract - IT Engineer

Location - Sheffield

Contract length - 3 months

Day rate - £120 - £160

I am looking for an experienced IT support Engineer to provide an effective IT Operations provision and ensuring 2nd and 3rd line resolutions to all IT related incidents, service requests and problems for a key client in Sheffield.

The IT engineer will look to provide 1st line support and will be tasked to investigate and resolve IT problems to reduce the number of incidents across the organisation.

Ensure effective IT security is implemented across the organisation including but not limited to security patches, antivirus, web and mail filtering to ensure our data is secure.

Provide advice and recommendations to reduce the number of IT security risks to the organisation including suitable ways to resource the actions.

Essential Requirements:

- Proven knowledge of Microsoft Windows 7/10 desktop environment

- Proven knowledge of Microsoft Office 365 (Exchange, Skype, Azure, AAD, Security and Compliance, managing licenses)

- Understanding of the implications of legislation affecting IT use, including the Data Protection Act, Computer Misuse Act and appropriate health and safety legislation

- Computer literacy skills - Enhances operational delivery through best use of technologies

- Literacy skills - Effectively communicates via written media

- Analytical and numeric skills - Interrogates and analyses data to gather relevant information

- Administration skills - Completes core processes

- Financial and commercial awareness - Maintains good financial control over resources in their department

- Project Management skills - Manages own contribution to project success

- Professional Sector Knowledge - Use theory and models to develop solutions

- Communication and interpersonal skills, including the ability to explain technical issues to non-technical colleagues

- Proven ability to adapt to new and emerging technologies such as Microsoft Server, virtualisation techniques, cloud computing, customer relationship management.

- Ability to isolate, analyse and solve problems under demanding conditions and to determine actions to mitigate their future impact

- Analysis and reporting skills sufficient to determine and communicate required actions to meet business or technical changes or in response to exception report affecting IT service

This is an immediate requirement with interview slots available for next week. Please hit the apply tab today or contact Idris Fazal on 01134 870 167

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