|Recruiter:||The London Borough of Hounslow|
|Listed on:||8th May|
|Salary/Rate:||£33,948 - £42,684|
|Contact Name:||The London Borough of Hounslow|
Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?
The Council is embarking upon a major programme of change to modernise the way we work and reduce our carbon footprint. In April 2019 we moved to Hounslow House, a new landmark building located in Hounslow town centre, our new technology will enable staff to work remotely and flexibly to improve the service we provide to residents and to help our staff achieve a better work/life balance.
About The Team
The ICT team at Hounslow make a difference. We are looking for a customer facing Senior ICT Client Officer who will lead a team of 8 staff providing level 2 ICT support to our customers. The team providing over-the-phone and desk side ICT support to users based at the Civic Centre and Remote Sites.
Essential for the Role
A minimum 3 years' previous experience of managing an ICT customer support team or 5 years as a senior customer facing support officer.