Network Analyst, Consultant - Telecommunications
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Network Analyst, Consultant - Telecommunications VOIP, UCaaS, Unified Comms, Contact Centre, Networking, Telephony The Company My Client a global provider of Unified Communications and specialise in the delivery and integration of cloud-based collaboration systems. The Role As an experienced network analyst, you will be pro-active, have excellent communication skills, enjoy working as part of a team and thrive on being successful in high pressured environments. Successful candidates will have strong interpersonal skills, a confident presence, adept logical troubleshooting, testing experience, task management skills, and root cause analysis abilities. Main Responsibilities
'€¢Responds to customer requests, resolves issues in a timely manner and ensure high customer satisfaction'€¢Excellent Customer Support Skills'€¢Troubleshoots network problems and recommends corrective procedures to resolve Quality of Service issues'€¢Maintains network lab and equipment inventory'€¢Must be willing and able to travel on occasion
Summary of Key Attributes and Qualifications
'€¢Superior communication skills - previous experience providing both phone and in-person support to clientele in a professional service environment'€¢Knowledge of network technologies - routers, switches, load balancers, firewalls, network and routing protocols, DNS'€¢Understands advanced configuration for small business/enterprise level routers and technology'€¢In-depth understanding of networking principles: TCP/IP protocols, LAN VLAN WAN MPLS Ethernet topologies designs and implementations.'€¢In-depth understanding and use of network troubleshooting and monitoring tools and terminology'€¢VOIP telephony, network infrastructure and Unified Communications platforms'€¢CCIE (Desirable)
Benefits 10% Bonus, Pension, Stock Options, Insurance, Healthcare and discounted membership products. How to Apply If you feel you have the relevant experience and wish to apply for this role, then please click "apply" or alternatively you can email me at [email protected] Network Analyst, Consultant - Telecommunications VOIP, UCaaS, Unified Comms, Contact Centre, Networking, Telephony The Company My Client a global provider of Unified Communications and specialise in the delivery and integration of cloud-based collaboration systems. The Role As an experienced network analyst, you will be pro-active, have excellent communication skills, enjoy working as part of a team and thrive on being successful in high pressured environments. Successful candidates will have strong interpersonal skills, a confident presence, adept logical troubleshooting, testing experience, task management skills, and root cause analysis abilities. Main Responsibilities
'€¢Responds to customer requests, resolves issues in a timely manner and ensure high customer satisfaction'€¢Excellent Customer Support Skills'€¢Troubleshoots network problems and recommends corrective procedures to resolve Quality of Service issues'€¢Maintains network lab and equipment inventory'€¢Must be willing and able to travel on occasion
Summary of Key Attributes and Qualifications
'€¢Superior communication skills - previous experience providing both phone and in-person support to clientele in a professional service environment'€¢Knowledge of network technologies - routers, switches, load balancers, firewalls, network and routing protocols, DNS'€¢Understands advanced configuration for small business/enterprise level routers and technology'€¢In-depth understanding of networking principles: TCP/IP protocols, LAN VLAN WAN MPLS Ethernet topologies designs and implementations.'€¢In-depth understanding and use of network troubleshooting and monitoring tools and terminology'€¢VOIP telephony, network infrastructure and Unified Communications platforms'€¢CCIE (Desirable)
Benefits 10% Bonus, Pension, Stock Options, Insurance, Healthcare and discounted membership products. How to Apply If you feel you have the relevant experience and wish to apply for this role, then please click "apply" or alternatively you can email me at [email protected]