Service Management Consultant - Manchester
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Job title: Service Management Consultant - Graduates
Location: Manchester
Salary: £24000 per annum
Non-negotiable skills:
Graduate with a 1st or 2:1 level University degree all disciplines welcome
Customer orientated and commercially minded
Great analytical skills
Service Management Consultant will be based in Manchester however will be out on the field 4 or 5 days a week. Travel is mostly on public transport paid for by Client. There is a generous mileage allowance in place should an employee choose to take their own car compensating those team members. There is not a car allowance in place.
Need to be customer focused with an interest in IT
Working with a team of 7 consultants working from the Manchester office to provide post sale technical consultancy by visiting clients to implement the software and provide training and support. Will be working closely with the sales team to provide them with technical and product knowledge
As a Service Management Consultant, you will be visiting customers to improve processes and implement our software. You will collaborate with managers and executives during every stage of the implementation process. Client consultants work side-by-side with the customer and use their expertise to optimize customer processes and set up the software to perfectly meet their needs. You will spend 3-4 days a week visiting clients and 1-2 days on administration.
If you have the confidence to lead projects, enjoy working with a wide variety of people and are interested in IT, Client can offer you the ideal opportunity to develop your talent at a young and dynamic software company.
Training period
You will have the opportunity to become an expert in software installation and providing information and advice on our products and services. At Client, we believe in learning on the job.
During your first few months, you will follow a specialized training plan for service management consultants.
The training will focus on product knowledge, technical skills and customer focus. After your initial training period, you can expect to enjoy a large degree of independence to take responsibility in an informal working environment where personal and professional growth is central. Once you have gained experience, you will have the opportunity for career growth.
If you are self-motivated with the confidence to develop and implement your own ideas, be responsible for creating your own working environment Client would provide an ideal chance to build your career at a young, dynamic software company. Client is currently market leader in Belgium, the Netherlands and Luxembourg. You will fulfil an important part in achieving the same results in the UK market.
Our ideal candidate
Graduate with a 1st or 2:1 level University degree all disciplines welcome
Customer orientated and commercially minded
Pragmatic and inquisitive with a proactive approach to learning
Enjoys working in an international and multicultural environment
Great analytical skills
Ability to organise a busy workload and remain calm under pressure
What can you expect?
A great opportunity for personal and professional development
The freedom to innovate and manage your tasks independently
Extensive in-house training and unlimited career support
The chance to become expert in ITSM, ISO 20000, Prince2, ITIL and TQM
An inspiring work environment: Client is the international market leader in service management software.
Travel expenses covered. Occasional overseas travel opportunities.
KEY SKILLS
Graduate with a 1st or 2:1 level University degree all disciplines welcome, Customer orientated and commercially minded, analytical skills
To be considered please apply online with your recent CV. For further details please call 07766149370
