Sage Enterprise Management Support Consultant - 40k + Remote!

This job has now expired please search on the home page to find live IT Jobs.

The client is looking for a candidate to work within the support department. They are expanding the department in response to continued growth of their Sage Enterprise Management customer base. The role requires a candidate with excellent communication skills who is driven and able to manage a range of problems on a daily basis. You will be working in a motivated and skilled team with the aim of exceptional customer service.The successful candidate will report to the Support Supervisor and their responsibilities will include: Log new support requests, record accurate and details information and track support calls and queries from start to finish, Ensure customers are kept up to date, identify and escalate issues to 2nd line support if needed and work with colleagues to resolve challenging queries.Required SkillsCustomer first approachTake ownership and use initiativeGood attention to detail and problem solving skillsExcellent communication skillsThe desire to progress within the companyAn interest in business, computers and technologySage Enterprise Management knowledgePlease apply ASAP. To apply please send us your CV using the link below or email [email protected] and I will be in touch to discuss the full process as well as the next steps. Alternatively call 0203 808 7308 and I will be happy to speak with you. There will be a 2 stage interview process with a face to face presentation as the last stage.Not the right role for you? Washington Frank International is the leading ERP recruitment firm in the UK, advertising more ERP jobs than any other agency. We work with both ERP Partners & End Users throughout the UK and Europe and we have never had more live requirements for ERP professionals. Solely by specialising in placing candidates in the ERP market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities and ERP jobs are.