EPoS Support Analyst

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We are searching for an IT Helpdesk Analyst / Support Analyst / EPoS Support Analyst to be responsible for supporting internal staff and external customers from our clients Exeter office.The role will be working as part of a team to service and support a range of hardware, software and EPOS systems. The role will support products, services and systems remotely and on the phone.The successful candidate will have various support skills at a 1st and 2nd line level.Experience of working in an ITIL based environment would be an advantage. Excellent customer service skills must be demonstrated as will experience of working in a Helpdesk environment.You will be trained in a wide range of EPOS systems and bespoke systems, supported by a number of Senior Engineers.This is a great support role in a very reputable business. A good salary and benefits are available for the successful candidate.Please send in your CV in Word for more details.Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.