ICT Assistant

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This company is one of the top ten developers in Scotland for social and mid-market rent homes. An agile and modern business with a commercial edge driven by strong values. With customers at their heart, they are determined to offer value for money, new homes and exceptional service.

Their people challenge themselves every day to do more and do better for over 7,000 customers. They are enhancing their ICT team because they are passionate about modernising the services they provide to their customers, now and in the future.

As part of their small support team, the ICT Assistant will be responsible for delivering first line support to their internal customers. You will be able to get things done and prioritise and plan your diverse workload. You will be responsible for setting up new hardware and software for their people and testing key ICT solutions to ensure that they are fit for purpose.

If you have the skills to support the team deliver business improvements through IT and provide a first class support service to their staff they would like to hear about your experience.

- Further education qualification e.g. HNC or relevant work experience or training

- Experience of providing 1st line support

- Active Directory experience,

- IT Networking experience

- Supporting Windows 10 and MS Office applications

- Providing support to PC and thin clients

- Working with 3rd party suppliers

- Knowledge of Mobile technology

- Ability to work under pressure to achieve strict deadlines

- Good IT fault diagnosis and rectification

- Effective time management

- Customer focused with an ability to provide solutions and collaborate effectively with colleagues

This post offers an excellent working environment, flexible working and the opportunity to join a Healthy Working Lives accredited employer. Other benefits include leave of 40 days per year, access to an on-site gym, employee discount platform and car parking.

In order to apply applicants will be emailed a link to the company career site. You should include:

- An up to date CV which shows your full career history

- A supporting statement explaining why you are interested in the role and how your experience matches the person specification. They recommend that this is no longer than three pages. However, please take the time to ensure you are demonstrating on your supporting statement how your skills and experience match the requirements of the job;

- The declaration form. This is mandatory and ensures any conflict of interest are declared. On this form please indicate if you cannot attend the interview date;

- The equal opportunities monitoring form. Completion of this equalities form is not mandatory. This is requested for monitoring purposes in line with their commitment to equality and diversity

- A signed acknowledgement of the Job Applicant Privacy Notice.

Please note that applications can only be considered if all the documentation is complete.

Applications must be received by Tuesday 07 May 2019 by 0900.