1st Line Helpdesk Support = Contract


Premium Job From IC Resources

Recruiter

IC Resources

Listed on

17th April 2019

Location

Edinburgh

Salary/Rate

£100 - £120

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Helpdesk / 1st Line Support, As the Helpdesk Engineer, this role will give you the opportunity to work with a global leader in their helpdesk team. The Helpdesk Engineer will also have the opportunity to be involved in project work such as a Windows 10 deployment. This role is paying between £100-£120 per day. This role will help you develop your technical knowledge as well as customer facing skills.The client has a windows-based environment but have a small number of users that have Mac's. The client has circa 400 users in their Edinburgh office.

Key Skills: -Helpdesk/1st Line support-Windows desktop knowledge-Desktop-Microsoft -Tickets

Key Tasks: -Working on tickets-Being the first point of contact for users (circa 400)-Setting up new devices for users (laptops etc) -Track and report resolution of tickets -Project work - windows roll-out

Please apply now for more information or feel free to email me - [email protected]

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