Junior Data Centre IT Engineer / Systems Engineer
£16740 - £20000
DOE + Excellent Benefits, Perks & Personal Development
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Junior Data Centre IT Engineer / Systems Engineer - Cloud & Hosting Leader
£16,740 - £20,000 per annum DOE + Excellent Benefits, Perks & Personal Development
Ready to join one of the leading UK providers of cloud computing and managed hosting?
Headquartered in Glasgow, we employ over 380 talented staff in offices and datacentres across the UK. Originally founded in 1998, the business is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.
Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure - as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.
The Junior Data Centre IT Engineer Role
As a Systems Engineer you will rack, deploy and configure servers within a 24 x 7 x 365 days per year Data Centre environment. It is expected that you would have some experience of providing great service via a technical support helpdesk. Your main focus will be to assist with the technical support of all the Group hosting customers.
+ Working 12 hour shifts within a 24x7 shift pattern
+ Work as part of the support service team to ensure we meet our SLA targetsÂ
+ Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc
+ Resolving customer routine issues via ticket/telephone and escalating support requests whenever necessary
+ You will be remote hands for our clients when required
+ Adherence to Datacentre operational processes
+ Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
+ Server configuration and network support/administration
+ Updating asset management systems and stock control systems
+ Managing Backups
+ Monitoring networks and servers
+ Managing tasks in the Datacentre environment and liaising with maintenance personnel
+ Managing tasks in the DC and liaising with support engineers to troubleshoot physical issues
Previous Roles May Include
+ Junior IT Systems Engineer
+ NOC Engineer
+ Datacentre IT Engineer
+ Server Build Engineer
+ Graduate IT Infrastructure Engineer
+ Data Centre Server Installation Engineer
+ Junior NOC / Data Centre IT Engineer - Server Racking & Configuring
What do we offer in return?
+ We'll treat you to lunch once a month
+ ½ Day off on your Birthday
+ Breakfast on us every day, including a hot roll on Fridays
+ Long service awards
+ Free on-site car parking
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
Training & Development
As you can gather, we have a relaxed and friendly working environment but you will also be working with some of the country's best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through technical certification and ourManagement and Leadership Development Programme.
You may have worked in the following capacities:
Junior IT Systems Engineer, NOC Engineer, Datacentre IT Engineer, Server Build Engineer, Graduate IT Infrastructure Engineer, Data Centre Server Installation Engineer, NOC / Data Centre IT Engineer - Server Racking & Configuring, Hosting System Engineer, Datacentre Systems Engineer, Graduate IT Engineer, Junior NOC Engineer.
Interested? Apply here for a fast-track path to the hiring manager