Technical Product Lead

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In a nutshell

Working with the Core Systems Manager you're accountable for creating, leading and delivering a prioritized backlog of change for Virgin Holidays supply chain covering hotels, flights and other product types.

Working with business partners you'll write new requirements assessing their value and size as well as their impact on operational robustness, and how they link to the wider organisational strategic goals and plans. This will in turn create a continuous optimisation culture which effects change in both systems and processes.

Day to day

Creation of and management of a transparent, prioritized, estimated single backlog of user stories / epics that will delivered in development sprints.

Co-present cases for approval with partners and collaborate with other product owners in different delivery groups to maintain a balanced portfolio of work.

Ensuring that solutions delivered do not compromise robustness and that sufficient stories are included in the backlog to improve robustness and enhance delivery capability.

Work with senior technology team to create a forward roadmap for delivery that marries technology enhancements with business plans.

Ensuring the services and applications are sufficiently monitored with robust and reliable alerting in place, and clear support procedures identified and are well understood by all partners and team members

Input into annual financial planning cycles to show likely expenditure and resource requirements

Encourage and coach direct colleagues to follow agile/LEAN principles

Compile and publish statistics / information that exemplify progress towards continuous improvement goals

Coaches and mentors direct team and wider community to create a high performing product development team

About you

Do you have extensive Product Lead experience from a fast-paced complex domain? Have you worked with senior partners to shape product development roadmaps that align with strategic goals? Ideally you'll have scheduled air tour operating experience in an environment where product was sourced via technical connections from a variety of globally distributed suppliers, or experience of an equivalent domain for example retail or gaming.

You'll work alongside fellow techies but you'll need to adapt your communication to a non-technical audience. You'll have the ability to tell and sell an engaging story to all levels of the organisation. You'll have experience of performance and scalability testing and operational monitoring and fault diagnosis and a demonstrable understanding of Java constructs and cloud-based architectural principles.

In addition to the technical expertise we'd love you to have a passion for continuous improvement for yourself and the wider team. As an inspirational leader your coaching and line management experience will be from multi-disciplinary teams of technical and non-technical staff and also across 3rd party suppliers. You'll be adept at making difficult decisions in sometimes ambiguous environments.

If you're also a superb communicator, resourceful problem-solver who can work on their own initiative and able to show humility and resilience in challenging times then we'd love to hear from you.

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger 

Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.

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To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited CVs.

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Closing Date: 18th April 2019