Support Analyst - RF - VDI - Windows - Citrix


Premium Job From Proactive Appointments

Recruiter

Proactive Appointments

Listed on

9th April 2019

Location

Northamptonshire

Salary/Rate

£270 - £280

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

 Support Analyst - RF - VDI - Citrix - Windows Support Analyst - RF - VDI - Windows - Citrix - West Midlands - Our client is looking for a 2nd Line Support Analyst to join the recently live Green Field project, you must have strong 2nd Line Support experience in a large server environment and be happy to get stuck in. You must have a blend of the following skills and attributes:-

•Provision of 2nd line Support for all Igels, Laptops, Printers, RF Printers/Scanners, Mobile devices and all associated Hardware & Software.•Build & Configuration of Standard Operating Environment onto Laptops/Mobile devices/Tablets•1st Line support for Local Area Network•Provision of Client Support for Lotus Notes/ Outlook•Working with 3rd parties to resolve incidents•RF technology.•Technical experience in a large Client/server environment.•Knowledge of Win 7 & 10.•VDI, Igel & Citrix experience (or any combination).•Experience using Office 365 and Teams.•Worked with the ITIL framework.•Awareness of CMDB (or similar).•Flexible approach to work.•Attention to detail.•Work on own initiative.•Be able to communicate at all levels.•To be able to work under pressure.•A logical approach to problem solving.•A keen understanding of Customer Service and desire for client satisfaction.

If this could be you, please forward you're cv in the first instance  

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