9th April 2019
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Further details and required skills:
You will have strong design skills and be able to work closely with developers on optimising the current experienceRelevant experience working as a UI/UX designer in a digital industry and preferably digital banking experienceUnderstanding of all design aspects related to iOS and/or Android user interfacesRunning and facilitating workshops to flush out requirements and gain business buy inGood knowledge of relevant design and prototyping software such as, Sketch, Zeplin, Marvel and AxureExperience working on mobile platforms and responsive webDemonstrable skills in illustration, iconography, photography and information visualizationUse of Jira to work in agile sprints with development team
The main responsibilities of the post are:
Building up a deep knowledge of existing designs and operational processes and channels so enhancements can be embedded effectively Working with the Developers, Business Analyst and Product Manager to devise appropriate research strategies and designKeeping prototypes up to date for business sign offQuestion and challenge traditional design/copy and ensure the design meets both the business and customers’ needsApplying knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environmentPresenting designs and related business recommendations and customer insights to senior decision makersManaging day-to-day operations with a range of usability and market research agencies with accountability for schedules, value for money and deliverablesPromoting user centred design principles and best practice within bankingMaintain a view of emerging industry developments / trends on digital services to ensure the future strategy for the product developments are aligned with evolving developments Personal Specification - Competencies / Skills
Demonstrable knowledge, experience in and passion for web user centred design practicesProven experience of gathering user requirements for web based servicesProven experience of business process change to support technology solutionsProven experience of managing, executing and analysing usability test sessionsProven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and servicesExperience of audience modelling and developing design personasDesirable
Professional or academic qualifications in HCI/Usability/Cognitive Psychology/Market Research or related fieldExperience across web content, tools and transactional services, especially those with complex user journeysExperience within a research and digital environmentExperience across financial services / banking