Service Asset & Configuration Lead


Premium Job From Computer Futures

Recruiter

Computer Futures

Listed on

5th April 2019

Location

South East England

Salary/Rate

Salary Notes

Type

Contract

Start Date

ASAP

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Job Title: Service Asset and Configuration LeadLocation: South-East (Kent)Rate: £530 Per DayDuration: 3 Months (Initial) Key Responsibilities & AccountabilityService Asset Configuration Management* Configuration and Service Asset Management* Software Licencing and Contract Administration Agile Service Management* Agile service transformation* Service Policy and Process ownership* Capacity management Service Integration and Management (SIAM)* Full Service Mapping and value chain* Integration of services to provide single facing solutions meeting business requirements* Aligned to best practise methodology and an agility agenda Knowledge and experience requirementsEssential: Minimum of 5 years' experience of direct line management responsibilityMinimum of 5 years' experience running Integration functions such as Asset Management and Configuration ManagementProven experience of working within with ITIL aligned processes and transforming them with an agility agendaIn depth experience of working with SIAM methodologiesProven experience of SCRUM MethodologyProven experience of successful process implementation / improvement initiatives through iterative change and automation.Demonstrable experience and success in managing and defining KPIs and SLAsDemonstrable experience in creating formal large change documentation e.g. Transformation plans / roadmaps/ business cases DesirableAgile ITSM Previous experience in a Service Desk and / or technical support rolePrevious experience of working within Financial Services industryDevOps framework knowledge and experienceSubject Matter Expert in Automation tooling and scripting, through elements such as PowerShell, bash, python or other scripting languageEssential: ITIL V3 FoundationRelevant SIAM qualificationAdvanced relevant Devops qualification or FoundationDesirableHigher ITIL QualificationsAgile ITSMHigher education qualificationIf you feel you are a good match for the role please do get in contact with me immediately.

To find out more about Computer Futures please visit www.computerfutures.comComputer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales

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