Senior Network Engineer
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Role: Senior Network Engineer
Location: Brick Lane, London
Start Date: ASAP
Duration: 3-6 months
Fancy working with the Europe's leading Entertainment Company? We are looking for a Senior Network Engineer to join our team in London.
The client is a large entertainment organisation; they excite and inspire customers with leading innovations and technologies in the entertainment industry. They strive to be the best for customers and the people working for them. They are always looking for ways to improve. That spirit has made us what we are today, and it will drive us to become what we want to be tomorrow.
Job Purpose/Key Responsibilities
Primary purpose of the role is to represent Network Operations within larger Technology Division, ensuring new platforms/projects/products & services are transitioned efficiently into production, engaging early with other engineering teams, reviewing & contributing to design solutions, testing and commissioning process and co-ordinating the rollout of changes across the estate. Additionally, providing day-to-day and on-call 3rd Line support for the more complex issues & incidents.
Your key responsibilities
As a member of the Network Service Delivery team within the UK Technology Network Operations department, you'll be involved in new service delivery, improvement and expansion of the fully resilient and scalable network including but not limited to BNG services, Metro backhaul, MPLS Backbone, Peering & Transit, Datacentres and network infrastructure providing transport connectivity to Mobile Core, OTT & CDN. Additionally provide 3rd Line support for 1st/2nd Line Shift teams and mentor them to gain more knowledge and expertise to support the network.
The ideal candidate will be a multi-skilled experienced IP network engineer, capable of understanding, deploying and fixing complex network solutions in a timely manner. To achieve this, you'll need to act as a subject matter expert for new solutions and provide Tier-III/3rd Line level support to other operational teams. You'll also need to:
* Become a service and associated technology Operational Specialist in one or more related areas and work with engineering/project teams for transitioning/on-boarding of those platforms/services into Production.
* Provide technical consultancy to the business and project teams always considering Operational requirements - reviewing solutions and documentation as required
* Creating service overviews and troubleshooting guides for the NOC/NMC.
* Handle service requests, prepare/validate and in some cases implement major/critical changes as required
* Agree KPI's / SLA's with internal customers and suppliers; engaged in regular service reviews
* Investigate, resolve and track problems, always considering the impact of issues to the business.
* Perform detailed root cause analysis of Incidents in order to prevent future recurrence.
* Assist with the handling of major incidents and identifying root causes.
* Act as an escalation point (3rd Line/Tier-III) for shift teams to help fix complex issues.
* Provide on-call support out of hours as per rota.
* Contribute ideas to achieve a low-touch network management objective.
* Training/Knowledge transfer to shift teams for new services/technology.
Candidate Specification
* 5+ years of experience of working in large scale ISP/Telco networks preferably in Operations/Engineering as Senior Network/IP Engineer or Network Architect or other similar roles.
* In-depth expert level knowledge of IP Routing Protocols (OSPF/ISIS/BGP), Switching and MPLS based services protocols is essential (JNCIE-SP/CCIE-SP/R&S is a plus but not mandatory but Expert Level knowledge is desired)
* Excellent knowledge and 5+ years of experience on carrier grade Cisco/Juniper/Nokia/Huawei routing/switching platforms with understanding of their architecture. [Cisco & Nokia desirable]
* 5+ years of hands-on experience of working with IOS, IOS-XR, IOS-XE, and NX-OS is desirable.
* Hands-on experience on Cisco & Nokia desirable (Huawei and F5 is a plus).
* Good working experience of Load balancers (F5, Brocade and Cisco ACE) is a plus.
* Aware of automation technologies (Scripting skills in Python or Perl is a plus).
* Excellent network troubleshooting skills and have experience handling/fixing critical network incidents and ideally have worked in 3rd Line/Tier-3 Support capacity or equivalent design/engineering role.
* ISP/Telco Application awareness is preferable.
* Superb communications ability, both written and verbal.
* Project driven
* Network Assurance tools, techniques etc.Please submit CVs in the first instance
