IT Support Engineer

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IT Support Engineer (1st / 2nd Line)

up to £25,000 + Bonus + Benefits

Abingdon, Oxfordshire

As a preferred and trusted PSL recruitment partner to this innovative market leader, we have been asked to assist in the recruitment of a permanent 1st/2nd Line IS Support Engineer. Making up part of the internal IS department, this role will ensure that issues and requests are resolved for all divisions within the company group.

This is a rewarding opportunity that will provide you with the opportunity to gain exposure to many technologies (including MS Windows, Cisco Networking, VMWare, Azure and other cloud-based solutions) and develop your skills further within the IT Support field. This role will assist in the smooth running of the business and will help to maintain the infrastructure to support 1800 staff.

Key Skills / Requirements / Experience

-Experienced in 1st Line / 2nd Line Technical Support

-Microsoft Windows OS Support (ideally including Windows 10)

-Microsoft Server OS Support (ideally Server 2012 R2 onwards)

-Microsoft Office Support (ideally 2013, 2016, Office 365)

-Printing / Print Server Maintenance

-Hardware Troubleshooting

-Enterprise Wireless Technology

-Networking Principles (TCP/IP)

-File Share and DFS (Distributed File System)

-Active Directory, DNS, DHCP

-Telecom Maintenance - VOIP

-Backup and Recovery

The following certifications would be highly advantageous, but are not essential; MTA (Microsoft Technology Associate), MCSA (Microsoft Certified Solutions Associate), CompTIA A+, CompTIA N+ / CompTIA Network+, ITIL Foundation.

As well as a competitive base salary, this organisation boasts a range of benefits including 25 days annual leave, Bonus Scheme, Group Personal Pension, Employee Assistance Programme, Life Assurance, BHSF Health Cash Plan and more. There are also a range of voluntary benefits.

This position would be suitable for those who have held the following titles; IT Support Engineer, IS Support Engineer, IT Support Analyst, Technical Support Engineer, Technical Support Analyst, Helpdesk Engineer, Helpdesk Analyst, ServiceDesk Engineer, ServiceDesk Analyst, IT Technician.

Please note that due to the environment of this role, it is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to a Disclosure and Barring Service (DBS) check along with other employment checks.

Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies. Established in 1997, we have over twenty years of experience as IT Recruitment Specialists and practice a meticulous recruitment service for our clients. Upon applying, we will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot is acting as an Employment Agency in relation to this vacancy.

Each time Deerfoot send's a CV to a recruiting client we donate £1 to The Born Free Foundation (1070906).