Service Manager - Dynamics AX/365 - Up to £55k


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

27th March 2019

Location

London

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Service Manager - Dynamics AX/365 - Home-based - Up to £55k dependant on experience

I am currently recruiting for one of the largest Microsoft Gold Partner clients in the UK for a Service Manager to work alongside a dynamic team of professionals on some of the most exciting a current projects. The role is primarily home-based but will require 2/3 days' worth of UK wide site visits, and boasts an attractive salary between £40,000 and £55,000 dependant on experience.

As a Service Manager, you will play a key part in ensuring customer satisfaction and maintaining relationships throughout the project process. You will be the day to day contact for customers, guaranteeing that their requirements are being managed and met.

Day to day responsibilities:

* Maintaining a high level of strong communication with customers

* Build a promote relationships

* Understand business requirements

* Manage queries, offer improvements and solutions

* Ensure business awareness of high profile issues

* Analyse feedback from customers

* Organise the ordering of software and hardware

* Ensure achievement of SLA's

Skills and requirements:

* Worked within a customer service environment

* Retail industry process understanding

* ERP consultancy experience in MS Dynamics

* IT skills, particularly in MS Office

* An understanding of project methodologies

* Excellent written and oral communication skills

* Self-motivation

* Manage own workload and time according to deadlines

* Good attention to detail

* Ability to work as part of a team and independently

Benefits:

* Home-based

* Excellent base salary

* Experience working with MS Gold Partner

Does this sound like you? Now is the time to apply!

Apply ASAP to ensure you do not miss this fantastic opportunity. Please contact Emily Clark on 0191 338 7666, or email on [email protected] if you are interested in the role or require some further information.

Nigel Frank International are the global leaders in Microsoft recruitment, with many exciting new openings arising every day. Please get in touch with Emily Clark at [email protected] or call on 0191 338 7666 if you are wishing to begin, develop or expand your experience with Microsoft Dynamics AX/365 as we may just have a career opportunity waiting for you!

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