Customer Success Specialist - Investment Banking
Recruiter
Listed on
Location
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
Post-Sales Customer Success Specialist - Investment Banking
Canary Wharf
Competitive Salary (up to £60k) + benefits
Are you passionate about customer satisfaction and success? We're looking for a Customer Success Specialist to join our vibrant London office, based in Canary Wharf.
You'll work closely with the customers to establish relationships, and deliver tailored workshops/ presentations to maximise the value they're getting from the business. You'll act as the 'voice of the customer' to identify and investigate opportunities to improve the relationship and service, with the aim to retain the customer for the following year, and cross sell the business services.
----------------------
Qualifications and Experience
* Market Understanding including a) basic market understanding b) knowledge of relevant market c) strong understanding of customers' business model
* Selling Skills (identify, develop, & articulate proposition/ consultative selling)
* Presentation skills (verbal & written); Strong interpersonal skills; ability to organize and execute a sales plan.
----------------------
If this sounds like a role for you, and you'd like to hear more... please apply here or contact Georgina at Experis for more information.
