Technical Consultant

This job has now expired please search on the home page to find live IT Jobs.

Im currently looking for 2 Wintel and Citrix infrastructure Consultants for an initial 3 months contract based in Brisbane CBD starting first week of April.

The role requires experience providing technical support within a client facing environment, including, several years of experience in the implementation and administration of large Microsoft Windows based server environments. Strong experience with Citrix NetScaler is a must.

Day to day tasks include:

* Provide technical leadership for support and project engagements

* Manage vendors for support activities/resolutions

* Incident and problem management as defined by SLAs

* Provide input to discussions on system availability, capacity, usability, performance & incidents

* Utilise a long term strategic approach to engage in discussions on roadmaps & service improvement

* Identify and help generate business opportunities

* On-Call / after-hours support services to agreed service levels and desired level of quality

Experience needed for this role:

- Several years of experience in the implementation and administration of large (300+ user) Microsoft Windows-based server environments

- Strong working knowledge of VMWare and Active Directory

- Strong experience in Citrix NetScaler. Knowledge of Citrix XenApp 6.5+, Citrix XenDesktop 7.15 would be highly regarded

- Clear and personable communication skills

- Strong problem management/troubleshooting skills

- Commitment to the delivery of support to agreed service levels and desired level of quality

Knowledge or familiarity with the following is beneficial:

* Exposure to ITIL

* Office 365 (including Skype for Business and OneDrive for Business)

* Microsoft Azure and Azure AD

* ForcePoint Triton and Content Gateway

For more information on this role please speak to Jamie Hanlon at Progressive IT

To find out more about Progressive Recruitment please visit our website.

Award Winner for:

Best Medium Recruitment Company of the Year by Recruitment International 2018

Training & Development Initiative of the Year by Recruitment International 2018