Head of Application Support
Recruiter
webrecruit
Listed on
12th March 2019
Location
London
Salary/Rate
£40172 - £46867
Type
Permanent
Start Date
ASAP
This job has now expired please search on the home page to find live IT Jobs.
Head of Application SupportLondon, WC2
£40,172 - £46,867
35 hours per week
Permanent
Are you a friendly, enthusiastic and responsible person with a genuine interest in computers and people?
Our client is the leading charity dedicated to creating a world without barriers for deaf children and young people.
They are now seeking a Head of Application Support who can plan, execute and finalise their application support requests according to strict deadlines and within budget.
This includes managing the Application Support Team and co-ordinating the efforts of team members and third party contractors or consultants in order to deliver requests.
You will be expected to be highly proficient in managing teams where applications are built on SQL databases, the provision of SSRS reports, and the management of CRM databases supplied by the third parties, with the ability to provide reporting and development request prioritisation information.
It will be essential that you have a high level of communication skills to deal with multiple contractors, internal staff and third party organisations and have a calm but assertive disposition under pressure.
Attention to detail is essential, as well as previous experience of managing application support in a complex environment.
Please note that you will need Adobe Reader 7 or above to complete the application form. This can be downloaded for free if you do not already have it. If you are using an Apple Mac please open and complete the application form using Adobe Acrobat Reader and not the Apple Mac Preview Option.
The closing date for applications is 9am on Wednesday 27 March 2019
Interviews are expected to be held in London on Friday 5 April 2019
A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.
If a disability or long term condition makes it difficult for you to complete the application form, please contact our client to discuss alternative formats.
Our client strives to provide an accessible recruitment process. If you require reasonable adjustments to submit your application, please contact them. If you need adjustments for your interview, please inform them in the equal opportunities section of the application form. You will be contacted if you are shortlisted. Additional information about the support offered can be found on their job page.
Our client is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. They are also committed to promoting work-life balance amongst their staff.
To apply for the role of Head of Application Support, please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Head of Application Support, Head of IT Support, Senior Application Engineer, Application Support Engineer, Application Support Team Lead, Desktop Support Manager, IT Support Manager, Helpdesk Manager, Support Team Manager.
