Service Management Consultant - Manchester


Premium Job From BCT Resourcing

Recruiter

BCT Resourcing

Listed on

6th March 2019

Location

Manchester

Salary/Rate

£24000 - £24000

Type

Permanent

Start Date

2019-03-06

This job has now expired please search on the home page to find live IT Jobs.

Position: Service Management Consultant

Location: Manchester

Salary: £24000 per annum

Working with a team of 7 consultants working from the Manchester office to provide post sale technical consultancy by visiting clients to implement the software and provide training and support. Will be working closely with the sales team to provide them with technical and product knowledge

As a Service Management Consultant, you will be visiting customers to improve processes and implement our software. You will collaborate with managers and executives during every stage of the implementation process. Consultants work side-by-side with the customer and use their expertise to optimize customer processes and set up the software to perfectly meet their needs. You will spend 3-4 days a week visiting clients and 1-2 days on administration.

If you have the confidence to lead projects, enjoy working with a wide variety of people and are interested in IT, we can offer you the ideal opportunity to develop your talent at a young and dynamic software company.

Training period

You will have the opportunity to become an expert in software installation and providing information and advice on our products and services. We believe in learning on the job.

During your first few months, you will follow a specialized training plan for service management consultants.

The training will focus on product knowledge, technical skills and customer focus. After your initial training period, you can expect to enjoy a large degree of independence to take responsibility in an informal working environment where personal and professional growth is central. Once you have gained experience, you will have the opportunity for career growth.

If you are self-motivated with the confidence to develop and implement your own ideas, be responsible for creating your own working environment we would provide an ideal chance to build your career at a young, dynamic software company. We are currently market leader in Belgium, the Netherlands and Luxembourg. You will fulfil an important part in achieving the same results in the UK market.

Our ideal candidate

o Graduate with a 1st or 2:1 level University degree all disciplines welcome

o Customer orientated and commercially minded

o Pragmatic and inquisitive with a proactive approach to learning

o Enjoys working in an international and multicultural environment

o Great analytical skills

o Ability to organise a busy workload and remain calm under pressure

What can you expect?

o A great opportunity for personal and professional development

o The freedom to innovate and manage your tasks independently

o Extensive in-house training and unlimited career support

o The chance to become expert in ITSM, ISO 20000, Prince2, ITIL and TQM

o An inspiring work environment: We are the international market leader in service management software.

Travel expenses covered. Occasional overseas travel opportunities.

To be considered please apply online with your recent CV. For further details please call 0203 371 7671

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