Helpdesk Support Engineer - Swindon - 1 month rolling Contract


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

4th March 2019

Location

Swindon

Salary/Rate

£100 - £120

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Help Desk Support Engineer / ST line/ First line / Support / Active Directory / Windows / Office 365 / Contract - Swanson - £100- £120 per day

Key Skills:

ST line support

Active directory

Password reset

Windows

Good communication skills

Desirable:

Office 365

ND line support

Responsibilities:

* Responds to requests for technical assistance in person, via phone, and electronically

* Diagnoses and resolves technical hardware and software issues

* Escalates unresolved problem/issues/requests to the proper tier 2 and 3 support team.

* Troubleshoots IT related problems of application software, PC's, laptops, and printers

* Strong knowledge of Windows PX, Windows 7, Windows 8

* Knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

* Experience with wireless network support, VP, remote support

* Use of incident tracking and problem reporting tool

* Experience in hardware/software upgrades and troubleshooting

* Basic knowledge of Active Directory administration

* Ability to learn and support new applications

* Ability to install and configure new hardware including drivers, software, and peripherals

If this does spring some interest, please do send your most recent CV to [email protected]

Help Desk Support Engineer / ST line/ First line / Support / Active Directory / Windows / Office 365 / Contract - Swanson - £100- £120 per day

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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