Test Team Leader

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What are we looking for?

This role forms part of the Systems & Development Team supporting customers, business stakeholders, developers and other team members. You are generally a thoughtful, analytical problem-solver that can add a unique perspective to the team in terms of identifying potential road blocks and dependencies early in the process. You will be a subject matter expert in your field, and have demonstratable experience over a number of years.

Experience/Knowledge:

Previous experience with documentation of processes

Previous experience of a fast-paced environment dealing with multiple work streams

Proven experience working as a Testing Team Leader or Manager

Knowledge and working experience of using test case systems (such as Zephyr etc.))

Background in a customer service or operational working environment

Excellent knowledge of all aspects of the test lifecycle at

Desirable Qualifications/Experience:

Knowledge of Software Testing theories or frameworks would be advantageous

ISEB / ISTQB Qualification (Ideally Advanced Test Manager)

Proven experience within a similar industry or related field.

Previous experience managing a testing team.

Previous experience of working in a regulated environment

Experience of using project management tools (such as Jira)

Experience of using GIT

Experience of identifying and implementing the most appropriate test automation frameworks and principals

Skills:

Excellent communication skills (telephone and written)

Excellent customer service skills

Excellent organisation and prioritisation skills

Initiative

Excellent problem solving and decision making skills

Sound judgment

Flexible

Detail-oriented

Excellent analytic skills

Ability to confidently communicate with all levels of staff through the business in a proactive and professional way

A degree of emotional intelligence

Duties:

Work with development and business teams to identify appropriate test coverage and create test data as necessary

Test interactive applications on various browsers and platforms

Test native applications on iOS and Android

Perform business requirements on proposed changes to ensure that all dependencies, issues and risk have been correctly identified and are proactively monitored and managed

Work with the management team to identify and facilitate the delivery of test environment requirements

Play an active part in the continuous improvement of the software delivery approach

Escalate as necessary any causes for concern that may impact the quality of the end product

Provide test results with supporting data to facilitate go live decision making

Actively promote QA activities across the team and relevant business functions

Coach and develop the testing team, identifying development areas, and key skills

Anticipate problems and identify long term implications of decisions and actions

Create and maintain the testing lifecycle documentation to ensure its suitability

Play at active role in company projects, promoting the IT and testing service

Actively get involved in company projects, and provide assistance where required

Conduct regular review and modifications to test scripts and plans

Carry out User Acceptance Testing

Perform triage, troubleshooting and analysis of issues and failures reported by team members to determine if the issue is a defect, enhancement, or user-error.

Produce and communicate test reports

Able to turn around work quickly and to a good standard

Co-ordinate the change control process, to ensure all aspects of the process are managed appropriately

Support less experienced members of the team in testing scenario's, administration and general day to day duties as required

Act as a subject matter expert in your role, and be a point of contact for any testing matters.least 3at least 3

What we offer...

Competitive salary

Annual/Quarterly Bonus

Pension Scheme

Private Medical & Dental Insurance

Life Assurance

23 days holiday (rising to 28 following 5 years' service)