IT Support Engineer, Help Desk, Linux, Microsoft, Mac

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IT Support Engineer, Help Desk, Linux, Microsoft, Mac, Support Analyst G1/1061

A growing Technical Healthcare provider is currently looking for an IT Support Engineer to join their team based in Oxford. The IT Support Engineer will act as the first point of contact offering support to a mix of internal staff and customers. This exciting opportunity will give the successful IT Support Engineer the opportunity to gain exposure to a diverse range of tools and develop your technical skills. You will work with a growing IT Team working closely with the IT Manger and Systems and Network Engineers on a range of projects giving you the chance to expand on your skills. 

Duties & Responsibilities of the IT Support Engineer:  

Act as the 1st point of contact between staff and IT Support team

Answering support tickets via the Internal Service Desk

Escalating tickets where necessary.

Keeping the asset tracking systems up-to date

Proactively supporting staff and company devices

Installing and maintaining hardware & software

Maintain an up-to-date knowledge of current operating systems and standard software packages including Microsoft Windows, Mac OS and Linux variants

Looking to innovate with ways to automate and streamline their day to day processes.

Skills & Experience of the IT Support Engineer:  

Experience supporting customers or internal employees

Microsoft Windows and MacOs operating system support

Experience supporting printers

Basic networking experience

Supporting Audio Visual equipment

Ability to work effectively within a team environment

Excellent time-management skills

Good communication skills

Attention to detail

Willing to learn

This role is commutable from: Oxford, Reading, Abingdon, Didcot, Wallingford, Banbury, Wantage, Eynsham, Witney, Aylesbury  

IT Support Engineer, Help Desk, Linux, Microsoft, Mac, Support Analyst G1/1061

Referral Scheme: If this role isn't for you then perhaps you could recommend a friend or colleague to Haybrook IT.  If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford's leading IT recruitment agency.  With exclusive access to some of the region's most successful companies, send in your CV today to secure your next IT position. 

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.