Infrastructure Engineer - 3rd line (Citrix and Windows)
Spring Group Plc
£35000 - £40000
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IT Systems Engineer
Spring Technology are currently working in partnership with a leading, nationwide company to recruit a Systems engineer into their prestigious Manchester based offices
This is an opportunity to build upon your already well-honed skills and to better understand and learn from the challenges of communicating and engaging with such a diverse workforce.
As a systems engineer you will provide 3rd line support of all the companies IT systems that make up the Managed Service. You will be delivering project and change work to support the upgrade of systems and programmes within the business
*Support and maintain IT infrastructure and applications, working to Service Level Agreements
*Provide 3rd line support and implementation of technical change
*Create and maintain policies and procedures and the associated documentation
*Escalation of faults, failures and modification requests to relevant parties
*Deliver project work as part of a team and act as the technical escalation point for service desk staff
To succeed in this role, you will already have experience of working within a 3rd line technical support and delivery capacity
You will also have:
*Strong experience configuring and supporting MS Windows Server 2000-2016, Active Directory, VMware, Citrix XenApp, MS SQL Server
*Extensive knowledge of Microsoft applications
*Good understanding of data networking within both a LAN/WAN and a TCP/IP environment
*Experience of working to ITIL processes
*Strong project delivery experience
Apply now for my immediate consideration!
Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.
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