Infrastructure Engineer / 3rd Line Technical Support Engineer
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Infrastructure Engineer / 3rd Line Technical Support Engineer
An excellent role has become available at a rapidly growing cloud based IT services company for a 3rd line technical support engineer, with a focus on Windows Servers, VMware and Cloud Technologies.
You will be working on the latest technology in an innovative environment. The company has seen significant growth year on year and are looking for a 2nd line / 3rd line technical support engineer to work with a range of customers on hosted desktop and cloud solutions. The complexity of the role will vary depending on current experience, but will be support focussed dealing with complex issues with the opportunity to also get involved in project implementation / installation.
Requirements
The ideal candidate will need to demonstrate a passion for technology and be keen to learn. You would ideally have experience / knowledge of (not all essential):
* Windows Server
* VMWare
* Active Directory
* Netapp
* Storage / Backup Devices
* Firewalls
* Networking / Routing / Switching
* General troubleshooting
A 'can do' attitude is a must and the successful 2nd Line / 3rd Line Technical Support Engineer / Infrastructure Engineer will have the opportunity to fast track their career both in terms of knowledge and responsibilities. This rapidly expanding business will present opportunities for both more senior technical and/or management opportunities in the future.
A full driving license is required for this role with some work being conducted on client sites