Systems Analyst - Manchester - ASAP

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Systems Analyst / Business Analyst / Manchester / Immediate Start / £300 - £450 / Manufacturing

The Role

The purpose of the role is to increase the volume of documents exchanged with both customers and suppliers via EDI. The job holder will be required to support technical conversations with customer / suppliers, develop specifications, support implementation and testing and to proactively maintain and provide support for end solutions.

The role is a technical role with a requirement to interact with customers, suppliers and business users to understand and advise on requirements and solutions

Principal Accountabilities and Responsibilities

Solutions analysis and development

*Support meetings with customers and suppliers for EDI-related matters

*Work with the members of the IT team, customers and suppliers to agree and document specifications, mappings, technical interfacing methods and protocols

*Develop and maintain documentation to detail capabilities, standard approaches, procedures, test strategies for internal and external (customer / supplier) usage

*Implement technical solutions agreed with IT teams and 3rd parties

*Unit test and support / manage end user acceptance testing (e.g. creation of suitable test environment, mappings, etc.)

*Support deployment, change and release management to promote work to live environment

*Handover of new solutions to the Service desk and Infrastructure teams as required

Support

*Proactively monitor specific applications and / or components

*Monitor system alerts and notifications

*Respond to incidents raised by service desk or by customers / suppliers

*Identify and resolve issues

*Escalate with the Technical Integrations Manager as appropriate

*Work with the service desk to provide updates to users from the point of incident identification through to incident resolution, ensuring successful closure with end users as appropriate

*Document processes and procedures and pass to the Service Desk to allow them to deal with repeat issues in the future

Team Working

*Engage with the team, the IT department and members of the wider business

*Work with the Technical Integrations Manager to agree work priorities and understand allocated projects and tasks

*Regular interaction with the Technical Integrations Manager on status updates of on-going projects and ad-hoc requests.

Required Skills, Qualifications and Experience

*Strong analytical skills applied to requirements gathering, solution design, diagnostics and fault-finding

*Specification and design of interfaces and e-commerce solutions to meet business requirements

*E-Commerce Application support including direct interaction with users and 3rd parties at all levels

*Testing design and execution including unit and integration testing

*Good communication skills both verbal and written

*Experience of working as part of a small team covering a wide range of applications

*Self-motivated and able to work with limited supervision

*Experience of delivering solutions tailored to commercial business requirements, preferably gained in a branch-based retail or wholesale distribution environment

Technical Skills and Experience

*Experience integrating with suppliers and customers with:

oAll standard messages (Order, Order Change, Order Acknowledgement, Order Change Acknowledgement, Advanced Shipping Notification, Invoice / Credit);

oFormats (e.g. CXML, XML, EDIFACT);

oTransfer protocols (e.g. HTTP/S, FTP/S);

*Experience operating with Value Added Networks (VANs), 3rd party Marketplaces

*Supporting and Developing Integrations

*Experience with Enterprise Service Bus / ETL technologies (e.g. Talend)

*Linux/AIX scripting (beneficial)

*K8 ERP DX or ERP integration (beneficial)

May require travel to other locations. Some out-of-hours support may be required.

CV`s will be reviewed within the 24 hours.

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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