Service Delivery and Transition Manager (Permanent)

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Service Delivery & Transition Manager role within this global software product company. In this role you will be responsible for the Service Transition best practices and Service Delivery Management support of major clients. You will lead ITIL Service Transition core practices within our clients business. You will ensure new s/ervices include a fully developed support structure and plan including Processes, SLAs, KPIs, OLAs and Event Management Monitoring. As a Service Transition champion you will also ensure effective transfer of Software Project Deliverables to Operations through the Service Readiness Process (SRP).

Skills Required:-

You are an experienced SDM and Service Transition Manager of software services and delivery.

ITIL essential with Service Transition qualified a bonus

Prince2 or APMP

This Service Delivery and Transition Manager role will join a growing team in a thriving business. Candidates with a background in software development, web development or e-commerce would be of interest. Excellent opportunities for career development and progression are available for the right candidate, along with a benefit package on top of a competitive salary, and the opportunity to work from home. It is based in Milton Keynes, commutable from Bletchley, Bedford, Northampton and Luton. Service Delivery & Transition Manager MK14 6FG